Health care at home? There’s an app for that

Mar 21, 2017

Most of us don’t like trekking to the doctor’s office when we’re feeling sick. The good news is, for many common conditions, you don’t have to.

Health care services that allow you to be seen by your provider via face-to-face video or by phone are available. At Marshfield Clinic Health System, Care My Way uses phone or video services to care for patients with constipation, heartburn, flu, sinus infection, allergies, strep throat and many other illnesses.

Telehealth is such a nice option for people who are not seriously ill but still need to be evaluated” said Dr. Jennifer Strong, a Marshfield Clinic Health System family medicine physician. “Avoiding a trip to the Clinic when you’re sick, and being able to stay home and comfortable while still receiving great care is such a convenience.”

Dr. Strong said sometimes patients call her and leave a message asking a question, and she needs more information to address their concerns. With telehealth, instead of leaving a message for your doctor, you can have a conversation with a provider from home.

“People may think they have one simple question about their health, but as providers, we know that sometimes one question leads to many more,” Dr. Strong said. “So if we can offer people the chance to have an in-depth evaluation from home, we are really improving patient experience.”

At Marshfield Clinic Health System, nurse practitioners staff Care My Way. These providers follow evidence-based guidelines to treat a variety of illnesses. Every time a nurse practitioner sees a patient through Care My Way, that patient’s primary care doctor receives a report of the visit to review.

Try Care My Way

To try Care My Way, visit www.caremyway.org or download the Care My Way app.

6 responses to “Health care at home? There’s an app for that”

Nancy

Mar 11, 2019

Wondering if this Care My Way is covered by insurance and Medicare.

Reply
1. Kirsten Shakal, Shine365 Editor
  
  Mar 12, 2019
  
  Hi, Nancy. That's a great question.
  
  It's best to contact your insurance provider. Some insurance providers do cover Care My Way visits.
  
  Even so, the visit itself will not cost you more than $40 (prescriptions or lab tests may be additional expenses). The charge is likely to be much less than what you would pay for a doctor’s office visit.
  
  You can find out more about Care My Way here: https://www.marshfieldclinic.org/care-my-way
  
  -Kirstie
  
  Reply
Sally wik

Aug 10, 2017

I think I may have lymes disease. I have a red area on the upper portion above the knee of my right leg. It is very red and tender and warm to the touch. My hands get numb at nite when I'm sleeping. I get the chills. One minute I'm hot the next I'm cold
I have headaches and the rec area has been there for 4 days now. I put cool compresses on and it does lighten the color from bright red to pale red then will go back to the bright red. I am also tired a lot and know these are all signs of lyme disease. What do u suggest I do. I just want the red area to go away and skin to b normal again.

Reply
1. Kirsten Shakal, Shine365 Editor
  
  Aug 11, 2017
  
  Sally – We cannot provide individualized medical advice on this forum. Please see your provider. -Kirstie
  
  Reply
cheryl stannard

Apr 23, 2017

My husband had heard about this 'home' clinic- he said I should try it. I have an UTI, I feel the urge to go constantly. There is pain when I urinate, and it's only a small amount. Please let me know if you can prescribe an antibiotic for me at my local pharmacy. Thank you! Cheryl Stannard

Reply
1. Kirsten Shakal, Shine365 Editor
  
  Apr 24, 2017
  
  Hi, Cheryl. We cannot provide individualized medical advice through this forum. UTIs can be treated through Care My Way, so we encourage you to call for more information from a nurse practitioner: https://www.marshfieldclinic.org/care-my-way, 844-227-3929.
  
  I hope you are feeling better soon. -Kirstie
  
  Reply